Email: Servant or Master?
Email does its job well. It facilitates modern communication. It is fast, rich in capability, and easy to use. Almost everyone we know uses email …
The Elixir
Sometimes we decide–for no good reason–to give someone else a kind word or (even more powerfully) a quiet, kind thought. And it improves everything. Bad …
The Four Steps to Lead, Influence, and Sell Naturally
Whenever we encounter resistance as we seek to lead (with or without title), influence, or sell, it’s probably because we are doing it wrong. We …
Shared Values and Unshared Values
Shared values are helpful in teams. If you and I have similar values, we will have less conflict and our collaboration will be easier. But …
Clear or Fuzzy Me
Our success depends, in part, on how clearly we understand ourselves. To know how well we understand ourselves, we can ask three questions: How clearly …
We Need a Different Name
I need a favor. And I think you can help. For almost 3 years, I have been calling it– that set of habits and lists …
Advanced Course in Leading, Selling, and Influencing
If I were to offer an advanced course in leading, selling, and influencing, it would focus on cultivating this particularly productive stance. To lead (with …
Can People Change, Really?
We tend to believe that people can’t change certain core aspects of their behavior and personality. “A tiger can’t change it’s stripes, ya know.” Or …
Other People and Their Ways
From one perspective, other people and their “Wait. What? Why the heck did you just do that?!” ways are faults, obstacles, pains to get past, …
Write A Job Ad That Works
Most job ads are too long, too vague, or written to attract exactly the wrong people. If we use as a template the typical ad …