Show me a company (or family, town, or country) in trouble and I’ll show you a company whose leaders failed to heed […]

What it Means to be Professional

We think being professional includes remaining detached and objective. Only this way, the thinking goes, can professionals exhibit their technical competence and […]


At the bottom of every problem there is at least one emotion. We are uncomfortable (even fearful) approaching and acknowledging such emotions […]

Give and Get

The sages tell us that the best way to get what we want is to give it to others first. Sounds like […]


Let’s Get Emotional

We think or have been told that being emotional (especially at work) is bad. We are uncomfortable when we or others express too […]