listening – balance

July 10, 2017We

Show Me That You Hear Me

Here’s a great way to drain away the drama that distracts and upsets us at work and in life: demonstrate that we […]

June 20, 2017Grows

Useless Tools

Most of the tools in our leadership toolkits are worthless unless the people on our team want to be led. Most of […]

May 16, 2017Sales and Influence, We

Getting People Ready to Listen

Having difficulty getting others to see your point of view? Start by demonstrating that you understand theirs. Having difficulty demonstrating that you […]

March 2, 2017Leading, Sales and Influence, We

Getting Others to See It Your Way

To get others to see things our way, we can try being louder, more energetic, more logical, more polite, or more correct. […]

January 12, 2017Leading, We

Helpful or Confusing?

Other people’s perspectives can either open new possibilities or merely add confusion. Mostly, we get to choose which it will be. And […]

December 1, 2016Leading, We

What To Do When Conversations Stop Being Productive

We want to converse plainly, honestly, and respectfully. We want the others to say what’s on their mind. We want them to […]

October 12, 2016Career, Job search, Leading, Sales and Influence

Our Best Start

In an interview, in a sale, when working with colleagues, or when leading others, we best start by understanding what our counterparts need, want, […]