July 10, 2017We Show Me That You Hear Me Here’s a great way to drain away the drama that distracts and upsets us at work and in life: demonstrate that we […]
June 20, 2017Grows Useless Tools Most of the tools in our leadership toolkits are worthless unless the people on our team want to be led. Most of […]
May 16, 2017Sales and Influence, We Getting People Ready to Listen Having difficulty getting others to see your point of view? Start by demonstrating that you understand theirs. Having difficulty demonstrating that you […]
March 2, 2017Leading, Sales and Influence, We Getting Others to See It Your Way To get others to see things our way, we can try being louder, more energetic, more logical, more polite, or more correct. […]
January 12, 2017Leading, We Helpful or Confusing? Other people’s perspectives can either open new possibilities or merely add confusion. Mostly, we get to choose which it will be. And […]
December 1, 2016Leading, We What To Do When Conversations Stop Being Productive We want to converse plainly, honestly, and respectfully. We want the others to say what’s on their mind. We want them to […]
October 12, 2016Career, Job search, Leading, Sales and Influence Our Best Start In an interview, in a sale, when working with colleagues, or when leading others, we best start by understanding what our counterparts need, want, […]
September 22, 2016Leading, Sales and Influence Fear of the Conversational Depths To lead, influence, or sell well, we must know details about the issues, problems, or opportunities the other person faces. What does it […]
September 14, 2016Leading, Sales and Influence We Have a Manipulation Problem We have a manipulation problem. We don’t want to manipulate or be manipulated. But we all want to get various and sundry people […]
September 12, 2016Leading, We When They Just Don’t Listen Sometimes trying to get others to do the things we know they need to do (because it’s their job or it’s for […]