Inspirational Fail
Inspirational posters and Instagram posts typically fail us. That’s because wise words do not transmit wisdom, they only coax us toward wisdom if we’re ready. …
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Right people, right challenges, great care and relationships.
Too Many Long Hours is a Symptom
When we see an organization of good, caring people working hard, long hours, it’s often a symptom: there isn’t enough clarity. If we all aren’t …
Tell Us Why
To fix a long-standing problem in a company, step away from it. Start over-communicating why fixing this problem is so important. When they understand the …
Why We Should Resist Solving Their Problems
When people are buzzing low, they will almost always present us with problems and complaints. If we’re not careful, we’ll get drawn into the trap …
A Deep Insight
It can look like complaint, frustration, withdrawal, fear, defensiveness, anger, worry, guilt, pushing, or avoiding. No matter. If anything has led you to believe that …
Stated Simply
Criticize to hold people in place. Encourage to help them grow. In your corner, Mike PS: Proof of the above is left to you …
Why We Don’t Fight
Fighting what we don’t want (at home, work, or in the world-at-large) only pushes people to fight back. Our energy gets drained and our effectiveness …
The Value of Value
Hire this person who has the experience or wait to find someone who fits our culture? Discount out of fear that this client will leave …
To Have a Productive Meeting
One way to have a productive meeting is to create a compelling focus by posing a question for the attendees to answer. Then we can …
A Huge Payoff
If I pressure you to cut your prices, then you won’t have the resources or motivation to deliver what I need. If you push me …