Do We Say It or Dance Around It?

It often seems we have two choices. We can dance around each other, never addressing what’s bugging us but fomenting stories about […]

Staying Loose in Conversations

Thinking about an important conversation before it happens can be a smart way to ensure things go well. Anticipating and trying to prevent […]


How Not to Avoid Tough Conversations

Tough conversations are tough because they feel bad. Long before we might actually conduct a tough conversation, we anticipate the possibility of it going […]


Handle Any Difficult Conversation

We regularly stumble upon difficult conversations–those normally involving the emotions of other people–both at work and at home. Though we’d much rather […]

I See You

People know how you feel about them. Even if you try to hide it. They can feel whether you respect and trust […]