How to Know Your Edge
Our edge is the border between what we know–including what we are comfortable with and what we are competent at–and what we don’t know. All new, good things in our …
Pause Whenever Wherever
Even when we are stressed, challenged, angry, lost, or overwhelmed, we each have the ability to pause–whenever and wherever–and flip to a thought that feels …
All Change Demands Thought and Action Both
Some of us are action junkies. Some of us are devotees of the Think System. Yet whenever we want to make a change, we must …
Avoid Failure by Not Fixing Others’ Flaws
When we see poor performance, we judge the capabilities of the person who was supposed to do the work. We then tell them about it and …
Why Techniques and Scripts Don’t Work
People often ask for help with specific sales, influence, and leadership situations. I can tell them exactly what to say, we can use every script in …
Care Very Hard
There are those leaders who think very hard, who push very hard, or who worry very hard. They think, push, and worry so that they …
Can This Be a Plan?
They say that the happiest people on the planet are always saying, “Thank you.” Sometimes they say it out loud to others. Most of the …
To Change Someone’s Mind
In order to change someone’s mind, start where their mind is now. Should we start with our position–by convincing, educating, lobbying, telling, fighting, begging, tricking, …
How to Clear Any Pile, Empty Any Inbox
Inboxes overflowing, papers stacked, multiple to do lists with unknown numbers of to dos, anything physical or non-physical that is stagnant or piled. We think …
When Meetings Are Painful
Most meetings serve two distinct functions: to track and to choose. These functions don’t mix well. In a tracking meeting, we check progress, coordinate with …