I See You
People know how you feel about them. Even if you try to hide it. They can feel whether you respect and trust them or are …
Sales and Influence
I Notice
When we see someone repeatedly making the same mistake, we tend to tell them about it. The problem is, people will resist us telling them …
When the Solution Is So Obvious
Ever wonder why a course of action can seem so obvious to you and others just don’t get it? If you want them to pay …
Why Don’t People Listen?
Why don’t people listen? Oh, that’s easy: They start defending against what we say–often before we speak–based on how we say it, We tend to …
If Everyone Knew
Time for another thought game. Pretend that everyone you met knew–without you saying and regardless of how you might cover it up–what you thought and …
Sales and Influence
Many of us resist sales and influence. We don’t like to sell. We don’t want to be sold. We see sales as somehow difficult, dirty, …