The Wise Manager
The new manager asks or tells people what to do and wonders, “Why won’t they do what I want?” Telling louder or more nicely works …
management
You Gotta Tell ‘Em
Needing to deal with poor behavior from someone (especially when it’s consistent) is actually our second problem. Our first problem is telling them. If we …
Leadership Is Not (Really) About Getting Stuff Done
Getting angry, pushing, directing, pleading, blaming, or doing the tasks ourselves are sure signs that we have fallen into into the trap of thinking that …
Bad, Good, and Great Leaders
Bad leaders try to keep things as they always have been. They mostly push and struggle. Good leaders try to enlist others to create the …
Some People Just Can’t Be Told
Try as we might, some people won’t do what we need them to do. It’s not that they are bad or stupid. It’s that they …
Management vs. Leadership
Management is what we do to get people to act as we want them to in an organization. It includes the title, the position, and the techniques. …
How Managers Evaluate
There is a world of difference between, “I’m not sure about him. He’s doing a bad job.” and, “That was an error. I’m sure you …
Great Managers
Great managers at all levels value and build people, because everyone wins when each person on the team does well, systems, so that we operate as …
This is What a Manager Does
What is the job of a manager? Conventional wisdom says that managers hire and fire, assign work, coordinate work across the team and between teams, ensure team …
Cursed Human Resources
We are still cursed with the Industrial Age concept of Human Resources. Despite wonderful shifts over the past half century–created by great people in HR and …