When You Want to Knock Heads About
We leaders spend a lot of time dealing with other people’s behaviors. But we can not blame them or use their behaviors to justify our reactions. …
frustration
Other People Got You Frustrated? Try Firm and Caring.
Our emotions dramatically influence others. Negative emotions push people away, put them on the defensive, and make it harder for them to do their jobs. …
Swim With
A man I met at a swim meet recently told me something enlightening. Whenever growing swimmers plateau in their performance–unable to go faster in race …