‘ext Before ‘ent, Please

Posted Leave a commentPosted in We, What

For the sake of speed at work and home, we tend to concentrate on content: who’s doing what and how & when they are doing it. But, oh wow, does this generate resistance! People will actively or passively fight over these details. They fight mostly because they have no ways or means to agree. Our […]

What to Do When We See People Struggling, Pushing, Fighting, Complaining, Burning Out, or Leaving.

Posted Leave a commentPosted in Hiring, Leading, Strategy, We, What

Every business must have a rhythm for people getting the right things done well together. The rhythm includes regular, sane, productive meetings, a way to select, do, track, and course-correct strategic projects, communication and accountability norms, role designs that say what results (not tasks) we expect from each person, hiring people who understand and support […]