Hold Out the Possibility
A person may or may not improve as we wish they would. But which is more likely to inspire them to change: trusting that they …
Why We Should Resist Solving Their Problems
When people are buzzing low, they will almost always present us with problems and complaints. If we’re not careful, we’ll get drawn into the trap …
A Deep Insight
It can look like complaint, frustration, withdrawal, fear, defensiveness, anger, worry, guilt, pushing, or avoiding. No matter. If anything has led you to believe that …
We Can Always
When faced with big or continuous obstacles, we can say, “I can’t,” “This is impossible,” “That’s not the right process,” “There’s something wrong with me/you/them/it,” …
How to Have Simple and Effective Processes
Everything should be made as simple as possible, but not simpler. –Albert Einstein Our companies thrive when we have the simplest possible systems, processes, and …
Scary, Isn’t It?
The scary thing about being a leader is that, for any real change to happen, we have to be the first ones to change. …
No Psychology Required
We can get into trouble trying to analyze people whose behaviors confound us. We humans are complex; even the experts stumble trying to figure out …
Hafta Versus Gonna
There’s a fundamental flaw that makes all time (or task) management awful. When we think about time management, we make the unwitting assumption that we …
Between the Ears
What is the gist of the stories we tell ourselves, 24/7? Are they like these…? “That’s just the way it is.” “I/you/they/we/those things suck.” “It’s …
In a World…
In a world where most people think of themselves as their thoughts and feelings, we who regularly connect with the wiser part of ourselves become …