Getting Others to See It Your Way
To get others to see things our way, we can try being louder, more energetic, more logical, more polite, or more correct. […]
Category: We
Think about, “How will everyone win in this situation?”
Nothing and No One Needs Fixing
Where our inner game is off, it normally comes from us nursing a belief about them, us, or the situation being fundamentally […]
Where the Really Good Solutions Are Hiding
Most of the conflicts we see in the news and in our businesses are silly and wasteful. Stuck in our positions, we […]
We May Be Undercharging
Profit pressure may come from burgeoning costs or poor planning. But often it comes from not charging enough. Many of us feel […]
Tough Love
Seeing unhelpful behavior from someone on the team, we tend to either avoid or press. If we tend to avoid, we don’t […]
The Three Poisons
There are three poisons that, left unchecked, will seriously damage our companies: blame shifting, waiting to be poked, and win-lose. Blame shifting […]
Customer or Customer-Service?
Customer-service oriented leaders go out of their way to ensure that clients have the best possible experience with their companies’ products and services. […]
Helpful or Confusing?
Other people’s perspectives can either open new possibilities or merely add confusion. Mostly, we get to choose which it will be. And […]
We Have To Call Them On This Stuff
Social conventions tell us not to say anything when we witness less-than-effective (or worse!) behaviors such as BS, bad-taste jokes, drama, or […]
Meeting Hell and Meeting Heaven
Meetings can be hellish. But how much better would our meetings go if we were genuinely curious about the people and their […]