Slow Down to Speed Up

We need to influence other people’s actions every day. To do so, we usually try what I call “going faster to speed […]

When to Try a Win-Win Solution

Whenever you notice animosity, tension, argument, politics, retaliation, bad feelings, obstruction, rejection, fear, criticism, or judgment in you or in others, it […]

Name It

How do you manage when someone is Being defensive, Making up stories, Blaming the situation or other people, Displaying more emotion than […]

The Leader’s Secret

A client and friend asked, “How do I get my team to work smarter?” We could talk about a practical set of […]