Fear of Conflict and Its Opposite
Our reaction to conflict falls somewhere on a scale from “strongly fearing conflict” to “eats conflict for breakfast.” For those of us who are closer …
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Right people, right challenges, great care and relationships.
Two Levers for Collaboration
There are at least two levers we can use to collaborate better with others: style and motivators. We each have a behavioral style. When our …
Handle Any Difficult Conversation
We regularly stumble upon difficult conversations–those normally involving the emotions of other people–both at work and at home. Though we’d much rather ignore, work around, …
Busting It Wide Open
Having strong relationships with others is one of the four pillars of simple success. (The others are having a compelling goal, getting stuff done in …
Talent Funnel
“I can’t grow because I don’t have the right people.” As leaders, we must find the right people, get them in the right roles, and …
Defenseless
Tense negotiations, touchy customer service problems, and other emotionally charged situations usually involve two or more parties protecting themselves from each other. No matter what …
If You Dread Meetings, You’re Doing Them Wrong
Meetings are important. They keep our work flowing. If you find yourself dreading meetings, though, you are not alone. Rather than protest or tolerate bad …
How to be Chosen
We sometimes get trapped thinking that in order to be the one chosen (for the job or by the client), we need to be seen …
Influencing One Way or The Other
We all influence people to our point of view. How do you influence? It turns out that there is an influencing spectrum. On one end …
Say What You Notice
No matter how we may deny it, we totally can sense another person’s emotions. And we usually do a poor job responding to what we …