Email Etiquette Rule #2
Email remains a vital business tool. And, for many reasons, it is one we love to hate. If we all follow a few etiquette rules, …
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Email Etiquette Rule #1
Email remains a vital business tool. And, for many reasons, it is one we love to hate. If we all follow a few etiquette rules, …
Show Me That You Hear Me
Here’s a great way to drain away the drama that distracts and upsets us at work and in life: demonstrate that we understand their perspective. …
Make the Call about Team Members
We can waste a lot of our leadership energy worrying or complaining about and then trying to fix the flaws in our team members. As …
The Problem Isn’t Between You and Me…
…or you and them or us and them. No. The problem is always over there, on the table in front of us. And you and I …
Suppose We Don’t
Suppose we cut corners? Suppose we feather our nests? Suppose we get while the getting is good? Suppose we compete on price? Suppose we sue? …
Do We Say It or Dance Around It?
It often seems we have two choices. We can dance around each other, never addressing what’s bugging us but fomenting stories about injustices made and …
How Not To Lose Track of Takeaways
In all the busyness, it’s easy to lose track of what we have agreed to do for each other, that is of our takeaways. Here …
Culture Is The Game
Until I came to IBM, I probably would have told you that culture was just one among several important elements in any organization’s makeup and …
Must We Conform?
The world seems to run on this fallacy: that we will all be happier, more peaceful, and more safe if everyone conformed. Where there is …