Why Telling ’em to Do Stuff Stops Working
We can tell people what to do (or ask them forcefully) and it can cause them to act or to change their behavior as we …
speed up
Jeans, Shoes, and Delegation
Have you ever tried to take off or put on a pair of jeans without first removing your shoes? When we are in a hurry, …
Mistakes We Make Trying to Get Others to Act or Change
Success requires that we become good at influencing others to act or change. So we get good at teaching, asking, telling, directing, demanding, coaching, offering, …
Slow Down to Speed Up
We need to influence other people’s actions every day. To do so, we usually try what I call “going faster to speed up.” We tell, …