Fear of the Conversational Depths
To lead, influence, or sell well, we must know details about the issues, problems, or opportunities the other person faces. What does it look like? How …
questions
Question Me, Please
What is the difference between, “Do this,” and “How should we get this done?” Tell me something or tell/ask me to do something and I …
Ours Is Not to Tell
Though we have been conditioned to thinking that leadership is about telling, we are at our best when we are asking people to think deeply …
Go Ahead and Ask
“What is that?” “How does that work?” “Why is that important?” All important questions that we tend not to ask. Given the way we all …
Statements and Questions
Thinking we have to be strong–or at least to look strong or to look like we know something–we make statements. We make our case. We …
How Long Will It Take?
“I want to focus on what’s right not what’s wrong.” “We want our meetings to be productive, meaningful, and efficiently planned.” “We will gather the …
Three Questions to Brighten Your Day
How do you feel right now? What thoughts are going through your mind that have you feeling that way? What one thought can you think …
The 3 Hardest Words to Say at Work
What are the three hardest words to say in the workplace? “I don’t know.” Maybe because we learned it in grade school, we often feel …