emotion
Outfeel
Show me a company (or family, town, or country) in trouble and I’ll show you a company whose leaders failed to heed emotional cues. Long …
Emotions Aren’t What You Think They Are
Much (…most…all?) of success at work is our head game. Just as athletes can win or lose based on what’s going on inside, our emotions …
What it Means to be Professional
We think being professional includes remaining detached and objective. Only this way, the thinking goes, can professionals exhibit their technical competence and do their job. …
How Vulnerable Are You?
Vulnerability, intimacy, caring, and emotional risk. Mostly we’ve learned to avoid these at work. But, adopted with care, these become our power tools. They build …
Conundrum
At the bottom of every problem there is at least one emotion. We are uncomfortable (even fearful) approaching and acknowledging such emotions in ourselves and …
Engaging Heroes
People move when we engage their emotions. Yet we too often default to logic, authority, or habit. Not so moving. To engage their emotions, try …
Dealing With Irrationality
A good chunk of our lives is irrational. Many of our (mostly habitual) thoughts, beliefs, and behaviors come from the fears (or, more accurately, the …
Give and Get
The sages tell us that the best way to get what we want is to give it to others first. Sounds like an odd approach. …
Let’s Get Emotional
We think or have been told that being emotional (especially at work) is bad. We are uncomfortable when we or others express too much. In subtle …