When They Just Don’t Listen
Sometimes trying to get others to do the things we know they need to do (because it’s their job or it’s for their own good) …
Leading
Tips and Insights about influencing people toward shared goals.
Wearing Too Many Hats
In growing businesses, people have to wear many hats. This is doable when the company is new, smaller, and the volume of work is manageable. …
React or Respond?
Poor leaders react. When something unexpected or unwanted happens, they act, rather unproductively, from habit. They speak whatever comes to mind. They exhibit little wisdom. …
A Fantastic Way to Lead
The sages tell us that we each create our own reality. This is challenging. For, to believe it, we would have to come to grips …
When We Can and Can’t Tell People What To Do
There are only two times when we get to tell people what to do: in a true emergency or when they are not yet competent …
Who Owns It?
If we tell people what to do, when to do it, or how to do it, it’s easy for them to feel justified when it doesn’t go well. …
New Focus. New Results.
When we notice something right, we can encourage more of it by focusing on it. Appreciating people’s good work, for example, sets the stage for …
Getting People to Listen
“Here’s what you need to do…” People will resist our ideas and never change (or they might maliciously comply) when we start with us, our …
Better Business Decisions
We will make much better business decisions when we slow down. We will then be able to take some time, go for win-win, ask a …
Ask, Don’t Tell
Tell me the answers, what I should do, what’s right, and you may get my grudging compliance. You certainly will be training me to distrust …