Meeting Hell and Meeting Heaven
Meetings can be hellish. But how much better would our meetings go if we were genuinely curious about the people and their work? What if …
Enroll
Right people, right challenges, great care and relationships.
How Vulnerable Are You?
Vulnerability, intimacy, caring, and emotional risk. Mostly we’ve learned to avoid these at work. But, adopted with care, these become our power tools. They build …
Give Consequences or Explore Them
We can give consequences so that people don’t screw up. “If you don’t complete this by Friday, we might as well kiss the Fortuna deal …
How Not To Be Rude When Contacting New People
In sales, business development, and networking, our first goal is to open a conversation. That conversation will flow naturally–perhaps in one sitting or many–from getting …
What To Do When Conversations Stop Being Productive
We want to converse plainly, honestly, and respectfully. We want the others to say what’s on their mind. We want them to give us the …
When We Remember
When we remember that we are all mad, the mysteries disappear and life stands explained. – Mark Twain And when we remember that we are …
Perfect Pricing (and Salaries)
We can set prices (for our salaries or for the products and services we sell) perfectly by following these two rules: Our clients (or employers) …
They Set the Date
A great leadership adage goes, “If I tell you, I still own it. If you tell me, you own it.” If we as leaders say, …
At Each Others’ Throats
For the most part, we can all agree about the symptoms of a problem (say, the volume of traffic at rush hour or a spike in complaints …
Rock Stars
When we are worried about what to say, how someone might react, or how we’ll be judged, we are pointing the camera at ourselves. We get …