It’s not (really) personal
As complexity in our work goes up, the effectiveness of our groups goes down. With greater complexity, we lose our ability to intuitively see, understand, …
Right people, right challenges, great care and relationships.
As complexity in our work goes up, the effectiveness of our groups goes down. With greater complexity, we lose our ability to intuitively see, understand, …
Some of us are external processors: we don’t know what we think until we hear ourselves say it. We are very good at generating new …
Have you noticed how others can set our mood? If another person is having a bad day, we can take it on, a little or …
We have all seen conflict arise between team members. In many cases, resolution is quick. Sometimes, though, the conflict gets personal. The affected team members …
When you notice another person resisting you–actively or passively–it could be because they are not convinced that you are committed to a win-win approach. They …
Where there is trouble in your organization, there is distrust. Where there is distrust, trouble is right around the corner. The dance of distrust–all we …
We often fall into the trap of making up stories to explain other people’s poor behavior. Here is a small sampling: “He didn’t return my …
“All people are equal because they are born and die in the same way. You can only be rich if you gather around you people …
You can tell others, “Do this,” and receive something between reluctant compliance and outright resistance in return. No one wants to be told what to …
We and our organizations are so often in a rut of doing. Do, do, do. Yes, people tell us we need to slow down, to …