What To Do When, Yes, They Did Just Say That
Sometimes others say or do things that confound us. It is usually some assertion we think is wrong, hurtful, or ignorant. To be polite or …
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Six Tough Questions for Better Sales and Collaboration
We can answer the following questions both when we sell something to our clients and when we seek better collaboration with others inside our organization. What …
Ten Reasons to Dump Your Job Description
A job description is meant to tell the person in the job and other interested parties what to expect from the job. What is this …
It Looks Like Magic
When we raise our buzz, magic happens. Problems get easier to solve, circumstances shift for the better, and people and resources show up to help. …
Nice Guys Need Not Finish Last
We nice gals and guys frequently get into trouble. To be nice, we often avoid confrontation or holding people accountable. Then things go wrong. Issues fester and problems …
Giving Greats: Apprentice, Journeyman, and Master Levels
We all want to know how we fit, what we are good at, that we are doing well, and that we are appreciated. It’s very …
How Not to Avoid Tough Conversations
Tough conversations are tough because they feel bad. Long before we might actually conduct a tough conversation, we anticipate the possibility of it going poorly. We see that …
It Does Take Two to Tango
Because, as leaders, we enter many relationships, we often find ourselves bothered by and reacting to other people’s actions. Whenever and with whomever we repeatedly feel …
Are Your People Geniuses or Not?
We can see people as either geniuses or not. If they are not, they are like machines; they have a fixed performance capacity. And we believe …
Express Train to Results
Selling or influencing or leading change can be like riding the local train making all stops: it takes a long time. Often too long. We …