When We Remember
When we remember that we are all mad, the mysteries disappear and life stands explained. – Mark Twain And when we remember that we are …
compassion
The Sort of Leader Who Gets People Unstuck
People who don’t change can gum up our organizations and their careers. We try requesting, coaching, pleading, pushing, “carrotting and/or sticking,” or even jumping up and …
An Unexpected Shortcut Through Others’ Bad Behavior
Much, if not all, of the bad behavior we see in others comes from fear, uncertainty, doubt, worry, anger, and remorse. (We can call all …
They Struggle, Too
One clue to working or conversing with almost anyone: despite appearances, they struggle and fear just like we all do. When we recognize this we …