I Notice
When we see someone repeatedly making the same mistake, we tend to tell them about it. The problem is, people will resist us telling them …
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Right people, right challenges, great care and relationships.
When the Solution Is So Obvious
Ever wonder why a course of action can seem so obvious to you and others just don’t get it? If you want them to pay …
Why Don’t People Listen?
Why don’t people listen? Oh, that’s easy: They start defending against what we say–often before we speak–based on how we say it, We tend to …
Working Together on the Right Things
So much time, energy, money, and opportunity is wasted inside companies because people are pulling in different directions. How do you get people working together …
How to Have Win-Win Even When the Other Side Refuses
You can negotiate to a win-win result even if the other side is not committed to win-win. When you negotiate for win-win, you make clear …
Prevailing Winds
When the prevailing winds are against you, you can change, duck, or leave. Or, you can help. It’s easy. Seek to understand what those involved …
Consensus That Works
Definitions of consensus that do not work include “We all agree.” Trying to get everyone to agree on the best solution takes too long and …
If Everyone Knew
Time for another thought game. Pretend that everyone you met knew–without you saying and regardless of how you might cover it up–what you thought and …
Sales and Influence
Many of us resist sales and influence. We don’t like to sell. We don’t want to be sold. We see sales as somehow difficult, dirty, …
Leadership Teams that Work
Show me an organization that is suffering and I’ll show you an organization with a broken leadership team. Show me an organization that consistently thrives …