Customer or Customer-Service?
Customer-service oriented leaders go out of their way to ensure that clients have the best possible experience with their companies’ products and services. […]
Tag: turn the camera
Impostor
The more time we spend worrying or wondering whether we are good enough to handle any given situation, the less time we […]
How Not to Worry About an Upcoming Important Conversation
We can waste a lot of energy worrying about how we will do in an upcoming important conversation (interview, confrontation, pitch, etc.). […]
How To Stop Dwelling and Lead
Every leader occasionally or often experiences fear, uncertainty, doubt, worry, anger, regret, or guilt. We can’t really be good leaders unless we […]
Naysayers
Whom shall we listen, react, and respond to more? Is it the naysayers who–rightly or wrongly–criticize us and our project(s)? Or is […]
They Might Find Out
Ever get the feeling that you are an impostor? You put on a calm game face for others but inside you fear […]