When People Consistently Drop The Ball or Act Badly
We all sometimes make mistakes or do things in a less-than-helpful way (e.g. late, surly, or sloppily). We typically forgive each other, forget, and move …
truth telling
How to Deal With Other People’s Unhelpful Behavior
We often witness in others unhelpful behaviors that get in the way of everyone getting to desired, win-win results. Such behaviors include passivity, aggression, lying, …
Getting People to Do Stuff When What You Really Want to Do Is Knock Heads Together
As leaders (with or without title), we sometimes just want to knock heads together. Where we should be celebrating great results, we see mistakes, reactivity, …
Name It
How do you manage when someone is Being defensive, Making up stories, Blaming the situation or other people, Displaying more emotion than the situation warrants…again, …