Email remains a vital business tool. And, for many reasons, it is one we love to hate. If we all follow a few etiquette rules, email can become much more useful and much less painful. Here is Email Etiquette Rule #6: Say less. Given their busyness, we cannot expect our readers to spend lots of […]
Email remains a vital business tool. And, for many reasons, it is one we love to hate. If we all follow a few etiquette rules, email can become much more useful and much less painful. Here is Email Etiquette Rule #5: Cautiously Copy. CCs are a pain. We receive tons of them and they often […]
Email remains a vital business tool. And, for many reasons, it is one we love to hate. If we all follow a few etiquette rules, email can become much more useful and much less painful. Here is Email Etiquette Rule #4: The “ask” goes first. After writing a smart subject line, start the body of […]
Email remains a vital business tool. And, for many reasons, it is one we love to hate. If we all follow a few etiquette rules, email can become much more useful and much less painful. Here is Email Etiquette Rule #3: Use one-word tags and short, meaningful summaries on subject lines. Our email inboxes are […]
Email remains a vital business tool. And, for many reasons, it is one we love to hate. If we all follow a few etiquette rules, email can become much more useful and much less painful. Here is Email Etiquette Rule #2: No “See below” When forwarding an email or email stream with perhaps a comment […]
Email remains a vital business tool. And, for many reasons, it is one we love to hate. If we all follow a few etiquette rules, email can become much more useful and much less painful. Here is Email Etiquette Rule #1: Use at most one emotional word per email. If what we have to communicate […]
It’s very easy for us to fall into the “Activity Over Results” trap. In this trap, we unconsciously judge ourselves and others by how much activity we generate. But, deep down, we much more value achieving desired results. We spend a large amount of our time on lots of low-value activities including most of our […]
There they are. Staring at us. Draining us. We spend lots of energy resisting and attacking them. And just as we think we’ve conquered them, more appear, invading our inboxes and starting to close in! Like sci-fi monsters from the fifties, emails can trap us. Just sitting in our inboxes, they can paralyze us: “What can we do?!” […]
Meetings and emails can certainly overwhelm us. Each one represents another request–or twelve!–to do something. How can this keep going? How can we possibly get everything done? Our job is not to get it all done. We are neither supposed to answer every email nor attend every meeting. We cannot possibly satisfy every request. We […]
Email does its job well. It facilitates modern communication. It is fast, rich in capability, and easy to use. Almost everyone we know uses email daily. When we are at its beck and call, however, we are miserable. Our email apps tend to be always on, always pinging. Notifications flash and pop up constantly. Feeling […]