Two Levers for Collaboration

There are at least two levers we can use to collaborate better with others: style and motivators. We each have a behavioral […]

conversation

Handle Any Difficult Conversation

We regularly stumble upon difficult conversations–those normally involving the emotions of other people–both at work and at home. Though we’d much rather […]

locked

Busting It Wide Open

Having strong relationships with others is one of the four pillars of simple success. (The others are having a compelling goal, getting […]

funnel

Talent Funnel

“I can’t grow because I don’t have the right people.” As leaders, we must find the right people, get them in the […]

conflict

Defenseless

Tense negotiations, touchy customer service problems, and other emotionally charged situations usually involve two or more parties protecting themselves from each other. […]

say

Say What You Notice

No matter how we may deny it, we totally can sense another person’s emotions. And we usually do a poor job responding […]