Inspirational Fail
Inspirational posters and Instagram posts typically fail us. That’s because wise words do not transmit wisdom, they only coax us toward wisdom if we’re ready. …
Leading
Tips and Insights about influencing people toward shared goals.
Tell Us Why
To fix a long-standing problem in a company, step away from it. Start over-communicating why fixing this problem is so important. When they understand the …
Hold Out the Possibility
A person may or may not improve as we wish they would. But which is more likely to inspire them to change: trusting that they …
Why We Should Resist Solving Their Problems
When people are buzzing low, they will almost always present us with problems and complaints. If we’re not careful, we’ll get drawn into the trap …
A Deep Insight
It can look like complaint, frustration, withdrawal, fear, defensiveness, anger, worry, guilt, pushing, or avoiding. No matter. If anything has led you to believe that …
How to Have Simple and Effective Processes
Everything should be made as simple as possible, but not simpler. –Albert Einstein Our companies thrive when we have the simplest possible systems, processes, and …
Scary, Isn’t It?
The scary thing about being a leader is that, for any real change to happen, we have to be the first ones to change. …
No Psychology Required
We can get into trouble trying to analyze people whose behaviors confound us. We humans are complex; even the experts stumble trying to figure out …
In a World…
In a world where most people think of themselves as their thoughts and feelings, we who regularly connect with the wiser part of ourselves become …
Delegation Economics
When choosing whether to do something ourselves or to give it to a keen but possibly inexpert team member, we’re almost always better off it …