Our Best Start
In an interview, in a sale, when working with colleagues, or when leading others, we best start by understanding what our counterparts need, want, and desire. Then …
Leading
Tips and Insights about influencing people toward shared goals.
The Thing About Growth
This is the thing about growth: our businesses cannot reach beyond our ability to run them. Any lack of business growth is a good sign that we …
How to Communicate Through A Very Narrow Pipe
Language is a very narrow pipe. Depending on the mindset of our listener, what we say can come across a little or a lot differently …
Present Present
Presence is simply staying focused on what’s happening now instead of worrying about the future, regretting the past, defending ourselves (“Here’s why I am justified…”), …
Inspire
If your actions inspire others to dream more, learn more, do more, and become more, you are a leader. –John Quincy Adams We start by …
Engaging Heroes
People move when we engage their emotions. Yet we too often default to logic, authority, or habit. Not so moving. To engage their emotions, try …
Fear of the Conversational Depths
To lead, influence, or sell well, we must know details about the issues, problems, or opportunities the other person faces. What does it look like? How …
What Power Is and Who Has It
Power is presence. It is the ability to stand calmly in front of any obstacle and, without trying, have it ease or melt away. Anything …
We Have a Manipulation Problem
We have a manipulation problem. We don’t want to manipulate or be manipulated. But we all want to get various and sundry people to do what …
Flawless Us
Maybe it’s a cultural vestige: we seem to believe deep down that everyone is flawed, broken, and even unworthy. We also seem to think that some …