Tell a Story
We like to think we are logical, thoughtful, and reasonable. And we may be. We are, though, mostly emotional. We are heavily influenced by how …
stories
Other People’s Poor Behavior
We often fall into the trap of making up stories to explain other people’s poor behavior. Here is a small sampling: “He didn’t return my …
What Does Success Look Like?
Success demands that you state what success for you (or your business) looks like. It must be clear, compelling, complete, and (for your business) commonly …
How to Move Negotiations Past Stalemate
Everyone brings to a negotiation a story about what is true, what is wanted, and what should be done. This is fine and useful. It …