Fake It ‘Til You Make It Or Feel It First?
If we want to be calmer, kinder, more patient, more caring, a better listener, etc., do we start by generating the feelings of the attitude …
intent
Why Techniques and Scripts Don’t Work
People often ask for help with specific sales, influence, and leadership situations. I can tell them exactly what to say, we can use every script in …
Over-communicate Your Win-Win Intent
When you notice another person resisting you–actively or passively–it could be because they are not convinced that you are committed to a win-win approach. They …