We often think that we must defer to the boss or the prevailing culture in an organization. This can be wise. Sometimes, it is decidedly unwise. Certainly we must blow whistles when warranted. And we have a duty to step in when we notice a blind spot in others– including the boss–that is significant enough to be causing struggle.
Direct confrontation of a blind spot works only when there are high levels of trust or urgency. Start with more careful, patient approaches. Model the desired behaviors. Learn what makes a win for them. Then find a way for your suggestions about that blind spot to deliver that win for them.
You can step in even if it’s your boss or your boss’ boss. Just help them win. Never confuse your authority with your power.
In your corner,