Working Assumptions

We rely on a stack of working assumptions to get through our day. Working assumptions are mostly unconscious habits of thought. They […]

Organizational Culture

Organizational culture is not made with rules, procedures, processes, and systems. It does not come as a result of publishing your mission, […]

The Assumption Gap

When was the last time your asked, told, or taught someone to do something…and they still didn’t do it? Any time we […]