Here’s a great way to drain away the drama that distracts and upsets us at work and in life: demonstrate that we understand their perspective. “This is what I heard you say. Did I get that right?” Then ask that they hear ours.
Here’s a great way to prolong the drama: try to outwit, out speak, or out maneuver them.
We all want to be heard. And when we are heard, good things happen.
In your corner,
Mike
Today’s photo courtesy of Didgeman.