March 2, 2023March 2, 2023Grows, Leading The Fear (and Joy) of Starting with the Problem Sometimes we have a visceral reaction against starting with a problem. But there is great joy in problems when we look at them in a better way.
March 13, 2017Leading Choose to Encourage Encouragement works far better than criticism or, said euphemistically, “feedback.” Criticism causes resistance. Encouragement opens. It is the wiser, more capable part […]
December 13, 2016Leading Praise Early, Praise Often We have also been taught not to praise. Maybe it’s supposed to spoil people or something. Regardless, we don’t do it enough. […]
June 2, 2016Leading Giving Feedback Well One of the hardest parts of being a leader is pointing out how someone’s behaviors are doing damage or how their results […]
October 7, 2015Leading Caring Critique We can’t control how people will take criticism or feedback. Any prescription for how we do it (directly, indirectly, gently, or abruptly) […]
May 26, 2015Leading Give Positive Feedback ASAP As with negative feedback, positive feedback is best when we make it specific and deliver it as soon as possible. Positive feedback is […]
May 25, 2015Leading Give Negative Feedback ASAP Giving negative feedback is tough. None of us, really, likes conflict. Giving feedback or correcting can be so tough that we will go to great […]
April 7, 2015Leading Five-Minute Feedback Giving others feedback is one of the more difficult jobs of a leader. It can be so uncomfortable. We know we have […]
February 11, 2015We The Best Way to Receive Criticism Like buffaloes walking toward storms to reduce the duration of their exposure, we can best weather criticisms by heading right for them. […]
November 8, 2012Career, Success, We How to Know What They Need from You In yesterday’s post, we discussed how to give and get useful, easy-to-hear feedback. With that feedback, you know what you are doing […]