Most problems are people problems.
Ram Charan, Dominic Barton, & Dennis Carey, HBR, August 2015
Miscommunication, misunderstanding, and conflict. The wrong people in the wrong roles. Politics. Lack of accountability and follow-though. Fear, uncertainty, and doubt. Poor leadership. Overwhelm. People not evolving as the organization and its markets evolve. Turnover and retirements. Misalignment of goals and rewards. Poor attitude. Lack of respect.
We may want to nail our strategy, goose our sales, drive profits, make plans, build systems and procedures, and generally enjoy success after success. But we so often ignore the source of both success and obstacles to success: all of us.
What to do about it? Be the kinds of leaders who know that most problems are people problems.
In your corner,
Mike
Today’s photo credit: James Cridland cc