We each have a process and procedure comfort zone. We fall somewhere on a continuum from, “We can never have enough process, procedures, and policies (plus data and analysis),” to, “Whoa! Just because you did it that way yesterday doesn’t mean I have to do it that way today.” Neither approach is right; both are valuable. Most of us are some blend of these two approaches.
We will likely argue, based on our personal preferences, how much process we need in our organizations. But a Goldilocks balance is probably best. The right amount of process for our organizations is whatever we need to help us efficiently, sustainably generate our desired results.
In your corner,