Heated arguments over How, Who, or When usually indicate we have lost track of the three bigger picture questions: “What is going on now?”, “What do we wan to have happen instead?”, and “Why?”
To reduce friction and conflict–to get moving forward again–let’s go back and agree on What, What, and Why first. Then the How, Who, and When will be easy.
In your corner,
PS: Pretty much all heated arguments are about How, Who, and When.