There Is No Law
There is no law that says we have to compete on price. Despite what people say and what we may fear, we […]
Category: Strategy
We May Be Undercharging
Profit pressure may come from burgeoning costs or poor planning. But often it comes from not charging enough. Many of us feel […]
The Essence of Good Strategy
Good strategy requires clarity about the present, clarity about the future, and a good dose of ignorance about the past. In […]
Customer or Customer-Service?
Customer-service oriented leaders go out of their way to ensure that clients have the best possible experience with their companies’ products and services. […]
The Siren Songs That Tempt Every Leader
Trying to figure it all out and get it all done are the siren songs of leadership. They snare us every time. […]
What To Do When You’re In The Quick-Fix Trap
We can get trapped thinking we need a quick fix. Maybe we want a long-standing problem (e.g. not enough sales) to go […]
Better Business Decisions
We will make much better business decisions when we slow down. We will then be able to take some time, go for […]
Just Add And
We believe in trade-offs: we can have either freedom or structure, money or doing what we love, short-term profits or long-term sustainability, […]
What to Do When We See People Struggling, Pushing, Fighting, Complaining, Burning Out, or Leaving.
Every business must have a rhythm for people getting the right things done well together. The rhythm includes regular, sane, productive meetings, […]
Powerful Leaders vs. Forceful Leaders
We tend to confuse power with force. Force makes things happen or makes people do what we want. Force generates and must […]