In order to change someone’s mind, start where their mind is now. Should we start with our position–by convincing, educating, lobbying, telling, fighting, begging, tricking, arguing, ordering, or whining–they will raise shields. We must, instead, ask good questions and listen. They must first agree that we have heard their thinking before they will let us change it.
And, no, we don’t get free pass here if we are parents, bosses, employees, partners, citizens, or nations.
In your corner,