Getting People Ready to Listen

Posted on Leave a commentPosted in Sales and Influence, We=All Who Matter
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Having difficulty getting others to see your point of view? Start by demonstrating that you understand theirs.

Having difficulty demonstrating that you understand their point of view? Start by asking them about it.

When people know you have understood them, they quite naturally open to understanding you.

 

In your corner,

Mike

Today’s photo credit: Katy Wrathall Biscuit face via photopin (license)

When the Solution Is So Obvious

Posted on 1 CommentPosted in Sales and Influence
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Ever wonder why a course of action can seem so obvious to you and others just don’t get it?

If you want them to pay attention to your solution, you have to first prove to them that you really, really understand how they see the problem.

Or you can try to speak slower and louder and see how far that gets you. 😉

 

In your corner,

Mike

PS: The “others,” as many of you have noted, can be bosses, clients, spouses, peers, civil servants, retailers, teachers, employees, friends, neighbors, and–oh yes indeed–your kids.