Leading We Only Ever Learn The Hard Way Words, teachers, books, and classes don’t teach, really. They are only aides. We can only learn through our own experience. That’s why, […]
Leading What Do We Do When Something Goes Wrong? If we want to forever be in charge of fixing the problems, then we should give lectures, orders, and consequences. If we […]
Leading When We Can and Can’t Tell People What To Do There are only two times when we get to tell people what to do: in a true emergency or when they are […]
Leading, Sales and Influence, We Ask, Don’t Tell Tell me the answers, what I should do, what’s right, and you may get my grudging compliance. You certainly will be training […]
Leading, Sales and Influence Question Me, Please What is the difference between, “Do this,” and “How should we get this done?” Tell me something or tell/ask me to do […]
Leading, Sales and Influence Don’t Bother Making Your Case The best way to make our case is, oddly, not to make our case. In leading, selling, and influencing, our first temptation […]
Leading We Don’t Need to Know Everything Contrary to common wisdom, we as leaders do not need to know everything or even most things. Others can and should be […]
Do, Leading, We Good Leaders Expose Rather Than Impose Here is the fundamental conflict in leadership. People universally resist being told what to do. We, as leaders (with or without titles), […]
Leading, Sales and Influence, We The Problem with Being Right Here’s something that gets in our way. We frequently think that, if only we detail things enough, explain it all just so, […]
Leading, Sales and Influence, We Why Telling ’em to Do Stuff Stops Working We can tell people what to do (or ask them forcefully) and it can cause them to act or to change their […]