Show Me That You Hear Me
Here’s a great way to drain away the drama that distracts and upsets us at work and in life: demonstrate that we […]
Tag: negotiation
The Value of Value
Hire this person who has the experience or wait to find someone who fits our culture? Discount out of fear that this […]
Where the Really Good Solutions Are Hiding
Most of the conflicts we see in the news and in our businesses are silly and wasteful. Stuck in our positions, we […]
Give Consequences or Explore Them
We can give consequences so that people don’t screw up. “If you don’t complete this by Friday, we might as well kiss […]
At Each Others’ Throats
For the most part, we can all agree about the symptoms of a problem (say, the volume of traffic at rush hour or […]
Getting People to Listen
“Here’s what you need to do…” People will resist our ideas and never change (or they might maliciously comply) when we start […]
By When?
“By when can you get that done?” If we ask people to get something done, it may get done. If we ask […]
How to Argue or Negotiate by Listening
In an argument or negotiation, we often resist hearing the other person’s point of view. We are too busy formulating our responses. […]
Too Much Email, Too Many Meetings
Meetings and emails can certainly overwhelm us. Each one represents another request–or twelve!–to do something. How can this keep going? How can […]
Never Drop Your Price
When you are even a bit unsure about the value you deliver to your clients or your bosses, you will likely drop […]