Control Yields Crappy Results

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To get things done consistently well with a team, the correct flow or equation is Trust → Honest Discussion → Real Commitment → True Accountability → Desired Results. If we don’t trust that they will do the work, we will try to get results by demanding, controlling, conniving, or micromanaging. Then the flow will always become Crappy Results ← Excuses […]

The Way of the Natural Leader

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Not scolding, not withholding, not incenting, not hoping. Neither carrotting nor sticking. And certainly not I’ll-believe-it-when-I-see-it-ing. No. The best way to improve other people’s performance is to express to them our faith in their ability to do it. Our job, good and natural leader, is to find that place within us that believes they can […]