Show Me That You Hear Me
Here’s a great way to drain away the drama that distracts and upsets us at work and in life: demonstrate that we […]
Tag: listening
Useless Tools
Most of the tools in our leadership toolkits are worthless unless the people on our team want to be led. Most of […]
Getting People Ready to Listen
Having difficulty getting others to see your point of view? Start by demonstrating that you understand theirs. Having difficulty demonstrating that you […]
Getting Others to See It Your Way
To get others to see things our way, we can try being louder, more energetic, more logical, more polite, or more correct. […]
Helpful or Confusing?
Other people’s perspectives can either open new possibilities or merely add confusion. Mostly, we get to choose which it will be. And […]
What To Do When Conversations Stop Being Productive
We want to converse plainly, honestly, and respectfully. We want the others to say what’s on their mind. We want them to […]
Our Best Start
In an interview, in a sale, when working with colleagues, or when leading others, we best start by understanding what our counterparts need, want, […]
Fear of the Conversational Depths
To lead, influence, or sell well, we must know details about the issues, problems, or opportunities the other person faces. What does it […]
We Have a Manipulation Problem
We have a manipulation problem. We don’t want to manipulate or be manipulated. But we all want to get various and sundry people […]
When They Just Don’t Listen
Sometimes trying to get others to do the things we know they need to do (because it’s their job or it’s for […]