What Did You Expect?

If we generally expect people to act poorly or well, they generally will.   In your corner, Mike PS: So where do […]

No Psychology Required

We can get into trouble trying to analyze people whose behaviors confound us. We humans are complex; even the experts stumble trying […]

Tough Love

Seeing unhelpful behavior from someone on the team, we tend to either avoid or press. If we tend to avoid, we don’t […]

You Gotta Tell ‘Em

Needing to deal with poor behavior from someone (especially when it’s consistent) is actually our second problem. Our first problem is telling […]

bad dog

Wrong

“You are never prepared for our meetings.” “I really am no good at sales.” “They are screwing things up.” “You are wrong.” […]

tango

It Does Take Two to Tango

Because, as leaders, we enter many relationships, we often find ourselves bothered by and reacting to other people’s actions. Whenever and with whomever […]