Try as we might, some people won’t do what we need them to do. It’s not that they are bad or stupid. It’s that they aren’t ready yet or our message isn’t the right one for them.
So what can we leaders do?
We can raise our buzz, model the approach we want them to adopt, coach them, listen well so we can learn what would make a win for them, go for win-win, and quietly appreciate them as fellow humans. These things can open possibilities and make way for (seemingly) miraculous changes.
In the end, they may change. Or, for the good of the team, we may have to put them on a plan and/or fire them. Either way, they will appreciate our help. And we will know that we have done our job very well.
In your corner,