Email Etiquette Rule #1

Email remains a vital business tool. And, for many reasons, it is one we love to hate. If we all follow a […]

Show Me That You Hear Me

Here’s a great way to drain away the drama that distracts and upsets us at work and in life: demonstrate that we […]

Do We Say It or Dance Around It?

It often seems we have two choices. We can dance around each other, never addressing what’s bugging us but fomenting stories about […]

Must We Conform?

The world seems to run on this fallacy: that we will all be happier, more peaceful, and more safe if everyone conformed. […]

Getting It Done

“I have to know or figure it out. Others will judge. I have to make it happen.” Hmmm. “I don’t know how […]