Tell Us Why

Posted on Leave a commentPosted in Leading, We=All Who Matter
Reading time: 1 min.

To fix a long-standing problem in a company, step away from it. Start over-communicating why fixing this problem is so important. 

When they understand the why–and when the why is compelling and believable–people are then able to jump in with the solutions we need.

 

In your corner,

Mike

 

Today’s photo credit: diverdewan15 Calling Grey Gull (Leucophaeus modestus) via photopin (license)

Why We Should Resist Solving Their Problems

Posted on Leave a commentPosted in Leading, We=All Who Matter, Will=Our inner game
Reading time: 1 min.

When people are buzzing low, they will almost always present us with problems and complaints. If we’re not careful, we’ll get drawn into the trap of trying to solve or resolve these for them. 

Why is this a trap? Because their low buzz can easily push down our buzz. They feel bad. We react. Then we struggle to improve things from a lower buzz. This is very hard to do. And if we manage it, they’ll just come back next time with another low-buzz problem.

Instead, let’s raise our buzz around them. Without trying, they will find it much easier to start buzzing higher themselves. Then their solutions and resolutions become easy.

 

In your corner,

Mike

 

Today’s photo credit: AMagill Patience via photopin (license)

A Deep Insight

Posted on Leave a commentPosted in Growth, Leading, Organizations, Success, We=All Who Matter
Reading time: 1 min.

It can look like complaint, frustration, withdrawal, fear, defensiveness, anger, worry, guilt, pushing, or avoiding. No matter. If anything has led you to believe that you are separate, above, below, isolated, or disconnected from any and all others, please–please–look again.

The deep-down insight here is that, despite appearances, all of us are intimately connected. We are not only all in this together, we are all this together.

 

In your corner,

Mike

PS: And, despite appearances, we each can experience this deep-down insight first-hand. It usually sneaks up on us and feels a-bit-scary-a-lot-wonderful.

PPS: When we get this, business and life flows so much better.

PPPS: And then we unleash all that creativity, fun, and success we’ve suspected was always there.

PPPPS: Too vague? Too esoteric? Yah, that happens.  A tip: pretend “we are one” is true and see what happens.

PPPPPS: A big part of our job as leaders is to hold this open for others to get, too.

 

Today’s photo credit: modesrodriguez Cosmos via photopin (license)

Stated Simply 

Posted on Leave a commentPosted in Leading, We=All Who Matter
Reading time: 1 min.

Criticize to hold people in place. Encourage to help them grow.

 

In your corner,

Mike

PS: Proof of the above is left to you to compare with your own experience.

PPS: There’s a huge difference between criticizing and noting something that’s not up to par. The former always generates further dysfunction. The latter is necessary and opens the door to better performance and satisfaction.

 

Today’s photo credit: ShinyPhotoScotland Dusk on Loch Tay via photopin (license)

Why We Don’t Fight

Posted on 2 CommentsPosted in We=All Who Matter, Will=Our inner game
Reading time: 1 min.

Fighting what we don’t want (at home, work, or in the world-at-large) only pushes people to fight back. Our energy gets drained and our effectiveness is muted. It’s so easy to fall into this trap. But let’s not.

Let’s instead redirect the energy we would have spent fighting to building what we do want. People will then jump in and help. This way our energy multiplies and our effectiveness soars.

 

In your corner,

Mike

PS: Yes, this works everywhere, always.

 

Today’s photo credit: Peder Sterll Boxing gloves via photopin (license)

The Value of Value

Posted on Leave a commentPosted in Hiring, Leading, Money, We=All Who Matter
Reading time: 1 min.

Hire this person who has the experience or wait to find someone who fits our culture? Discount out of fear that this client will leave or hold out for clients who appreciate and pay for our value?

If we make decisions for expediency and against our values, we give away the value of our values.

Right?

 

In your corner,

Mike

 

Today’s photo credit: BullionVault Bullion bar in sea of coin via photopin (license)

To Have a Productive Meeting

Posted on Leave a commentPosted in We=All Who Matter
Reading time: 1 min.

One way to have a productive meeting is to create a compelling focus by posing a question for the attendees to answer. Then we can facilitate the exploration, learning, and discussion toward answering that question in the meeting.

If the meeting is about setting​ a strategy or policy, we might ask something like, “What’s the best way for us to fund this project?” If it’s something operational we might ask, “What are all the things we need to do to implement this system?” And if we aren’t yet settled on what he meeting should​ be about, we can even ask, “What question, if we answered it well, would be the best one to answer in this meeting?”

 

In your corner,

Mike

PS: Of course, meetings covering more than one major topic would need a focus question for each.

 

Today’s photo credit: M i x y que? via photopin (license)

A Huge Payoff

Posted on Leave a commentPosted in We=All Who Matter
Reading time: 1 min.

If I pressure you to cut your prices, then you won’t have the resources or motivation to deliver what I need.

If you push me to accept your opinions or directions, how likely am I to bring all of my mind and heart to helping you now and in the future?

If either of us backs down because the fight is too taxing, how many times can we accept the losses before we quit in exhaustion or frustration?

Though time blurs the connection, win-lose and lose-win always lead to lose-lose. So committing to win-win–that is, investing that bit of extra time to understand what makes a win for each other and to put our heads together to find winning solutions–has a rather huge, sustained payoff.

 

In your corner,

Mike

 

Today’s photo credit: 阿虎隊長 JAY_4668 via photopin (license)

‘ext Before ‘ent, Please

Posted on Leave a commentPosted in We=All Who Matter, What=Compelling Focus
Reading time: 2 min.

For the sake of speed at work and home, we tend to concentrate on content: who’s doing what and how & when they are doing it. But, oh wow, does this generate resistance! People will actively or passively fight over these details. They fight mostly because they have no ways or means to agree. Our biggest mistake is trying to press harder and go faster to get past this resistance and on to performance.

The better way is to start with and frequently come back to the context. Context gives us a foundation to agree and build upon. We clarify what is true now, what we want to be true in the future, and why. A great way to kick things off is to ask, “What results will let us know we’ve done a good job here? And how will we know we’ve done a good job along the way to getting those results?” With context set, the content conversations will flow much more easily and productively.

‘ext before ‘ent, please.

 

In your corner,

Mike

PS: It is so much easier to find agreement or come up with creative win-win solutions at the context level than we ever can at the content level.

PPS: Another word for context is strategy. Another word for content is tactics.

PPPS: The simplest way of describing the difference: why vs. how. Next time you notice the team getting stuck, see if they’re open to setting aside the how for a moment and focusing on the why.

 

Today’s photo credit: Free the Image First contact. via photopin (license)

Getting Others to See It Your Way

Posted on Leave a commentPosted in Leading, Sales and Influence, We=All Who Matter
Reading time: 1 min.

To get others to see things our way, we can try being louder, more energetic, more logical, more polite, or more correct.

Or (and this is much faster) we can first demonstrate to their satisfaction that we understand their way of seeing it.

 

In your corner,

Mike

 

Today’s photo credit: jimsheaffer Disco Ball via photopin (license)