How Not To Lose Track of Takeaways

Posted on Leave a commentPosted in We=All Who Matter
Reading time: 2 min.

In all the busyness, it’s easy to lose track of what we have agreed to do for each other, that is of our takeaways. Here is a 5-step process that works well.

Recap. End each live, text, or email conversation or meeting with a review of who is going to do what by when.

Confirm. As soon as possible after a conversation or meeting, write an email to the person or people confirming what you have committed to do by when. Note that each person with a takeaway will be sending an email. If appropriate, you can replace this email with a full set of meeting minutes.

Track. Keep a running list of what you’ve committed and what others have committed to you. Copy the commitments you’ve sent and received. If meeting minutes are available, copy from them the relevant tasks due from and to you. Tedious? Perhaps. But doing this makes it much more likely that you’ll  remember what’s been promised. Include “by when” on each item. You can use a notebook with a different page to track each person’s commitments (including yours to them). Or you can track things in an app (like Todoist) and tag those items with the relevant people’s name(s). 

Review. Scan your list every day and pick the items you’d like to get done today and now what you’re expecting from others. This should take about a 2 minutes.

Do. Then do those things you’ve committed to do and, should they forget, remind your teammates of what they still owe you.

And should you find that you can’t keep your commitment, reach out and renegotiate a new what by when.

 

In your corner,

Mike

Today’s photo courtesy of TeroVesalainen

Culture Is The Game

Posted on Leave a commentPosted in Do=Natural flow of action, Growth, Leading, We=All Who Matter, What=Compelling Focus, Will=Our inner game
Reading time: 1 min.

Until I came to IBM, I probably would have told you that culture was just one among several important elements in any organization’s makeup and success — along with vision, strategy, marketing, financials, and the like… I came to see, in my time at IBM, that culture isn’t just one aspect of the game, it is the game. In the end, an organization is nothing more than the collective capacity of its people to create value.

Lou Gerster
former CEO of IBM
Who Says Elephants Can’t Dance? (2002)

Our job as leaders is culture. That is, our job is to constantly steward the idea what value we will pursue, build the team the deliver it, ensure the systems are in place to support that delivery, and have everyone’s predominant focus be on what’s right and what can make it even better.

That’s the whole game.

 

In your corner,

Mike

 

Today’s image by IQRemix from Canada (FIFA Women's World Cup Canada 2015 – Edmonton) [CC BY-SA 2.0 (http://creativecommons.org/licenses/by-sa/2.0)], via Wikimedia Commons

Must We Conform?

Posted on Leave a commentPosted in We=All Who Matter
Reading time: 1 min.

The world seems to run on this fallacy: that we will all be happier, more peaceful, and more safe if everyone conformed. Where there is lack of conformity of beliefs, ideas, or actions, we press people to be more like us.

Nope.

Think about how much energy we waste trying to get each other to behave–or how much we waste trying to resist each other’s attempts to box us in. Think about how dead it would be if everyone was the same in all the ways.

Everyone is Everyone is so much more profitable, sustainable, happy, and so much less worrisome than Everyone is the Same.

 

In your corner,

Mike

 

Today’s photo credit: bobsfever #346/366 via photopin (license)

Getting It Done

Posted on Leave a commentPosted in Do=Natural flow of action, We=All Who Matter
Reading time: 1 min.

“I have to know or figure it out. Others will judge. I have to make it happen.”

Hmmm.

“I don’t know how it is going to happen. I don’t need to know, really. Others will help. I am excited to see how it all works out.”

We think the former will work but it actually slows us way down.

Instead, set your sights on your goals. Set aside worries and focus on how great it will be when what you want arises. Next overcommunucate what’s needed and how people can contribute. Then build systems to support their work.

That’ll do the trick.

 

In your corner,

Mike

 

Today’s photo credit: dview.us Checkered Flag via photopin (license)

Meeting Frustration

Posted on Leave a commentPosted in We=All Who Matter
Reading time: 1 min.

We have meetings for several good reasons: to stay aware of each other’s work, solve immediate problems, move projects forward, set strategies, and build trust.

Our meetings fail when we haven’t agreed upon the reason for this meeting. Or when we try to cover too many of the reasons in one meeting.

When some of us, for instance, need to solve immediate problems, some of us want to build the team, and some of us are focusing on strategic issues, we’re going to have a frustrating meeting.

Reduce meeting frustration by setting a regular schedule of different types of meetings. It could be as simple as weekly meetings for ongoing work and longer quarterly meetings that cover big-picture topics.

 

In your corner,

Mike

Today’s photo credit: marcel.roentzsch empty hotel bar via photopin (license)

Great Results

Posted on Leave a commentPosted in Do=Natural flow of action, We=All Who Matter, What=Compelling Focus, Will=Our inner game
Reading time: 1 min.

Great results occur when we finally see that our real work is to focus on what we want, feel good about what we want showing up even before it gets here [and not caring how it happens], engaging all who matter in win-win, and taking action based on our inspiration.

 

In your corner,

Mike

Today’s photo courtesy of gDiasasters

Quietly

Posted on Leave a commentPosted in Leading, We=All Who Matter, Will=Our inner game
Reading time: 1 min.

Here’s an unusual but powerful way to add value: when the rest of the world (or at least the rest of the people in the meeting) are flying off the handle, we can remain calm. We need not say anything. We only need to stay present, breathing. They may not acknowledge or even recognize what we’re doing. But the impact can be profound.

 

In your corner,

Mike

 

Today’s photo credit: CarbonNYC [in SF!] Good Lucifer: My Friend Michael via photopin (license)

Getting People Ready to Listen

Posted on Leave a commentPosted in Sales and Influence, We=All Who Matter
Reading time: 1 min.

Having difficulty getting others to see your point of view? Start by demonstrating that you understand theirs.

Having difficulty demonstrating that you understand their point of view? Start by asking them about it.

When people know you have understood them, they quite naturally open to understanding you.

 

In your corner,

Mike

Today’s photo credit: Katy Wrathall Biscuit face via photopin (license)

The Wise Leaders’ Way to Sustained Happiness, Growth, and Freedom

Posted on Leave a commentPosted in Growth, We=All Who Matter
Reading time: 1 min.

It’s not market share, innovation, or strategy. It’s not earning per share, EBITDA, or another round of funding. It’s also not left-wing, right-wing, or centrist policies. Though it sounds like Sunday school treacle, we wise leaders know the way to sustained happiness, growth, and freedom. It is to help others achieve sustained happiness, growth, and freedom.

Simple.

 

In your corner,

Mike

PS: We know it because we’ve experienced the joy and profit of helping others be in any way more joyful and more profitable. If you haven’t yet, trust and try it.

 

Today’s photo credit: FootMassagez Gift, Birthday, Surpise – Credits to https://costculator.com/ via photopin (license)